Helperbird Running Slow - How to Fix Performance Issues

Troubleshoot helperbird running slow - how to fix performance issues. Get help with common Helperbird issues and find solutions quickly.

If Helperbird feels slow or is causing pages to lag, here are some ways to speed things up.


Step 1: Disable Unused Features

Having many features enabled at once can slow things down. Open Helperbird and turn off any features you're not actively using.

Focus on keeping only the features you need for your current task. You can always turn others back on when needed.


Step 2: Refresh the Page

If Helperbird has been running on a page for a while, refreshing can help. Press F5 or click the refresh button in your browser to reload the page with a fresh start.


Step 3: Check Other Extensions

Other browser extensions can conflict with Helperbird or use up resources.

Try disabling other extensions temporarily to see if performance improves. If it does, re-enable them one by one to find the culprit.


Step 4: Close Unused Tabs

Having many tabs open uses memory and can slow down extensions. Close tabs you're not using to free up resources for Helperbird.


Step 5: Clear Browser Cache

A cluttered cache can slow down your browser. Clear your browser's cache and cookies:

Chrome: Settings > Privacy and security > Clear browsing data

Edge: Settings > Privacy, search, and services > Clear browsing data

Firefox: Settings > Privacy & Security > Clear Data


Step 6: Update Your Browser

Older browser versions can have performance issues. Make sure you're running the latest version of your browser.

Chrome: Menu > Help > About Google Chrome

Edge: Menu > Help and feedback > About Microsoft Edge

Firefox: Menu > Help > About Firefox


Step 7: Update Helperbird

Make sure you have the latest version of Helperbird installed. Updates often include performance improvements.

Check your browser's extension page to see if an update is available.


Step 8: Restart Your Browser

If you've had your browser open for a long time, restarting it can clear memory and improve performance. Close all browser windows and reopen your browser.


Step 9: Check the Website

Some websites are heavy and slow regardless of Helperbird. If Helperbird works fine on other sites but struggles on one particular site, the issue might be with that website.

Try disabling Helperbird on that specific site if needed.


Video Tutorial


Need Additional Help?

Still experiencing slow performance? Reach out to our Helperbird support team with details about your browser, device, and the sites where you notice issues!

What People Are Saying

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My son has dyslexia and has been struggling with parts of distant learning over the last year. We recently discovered this software and he is loving everything about it, especially with the ease of following directions and completing his assignments! We have used several other tools but this has everything a dyslexia person needs all in one bundle! The upgrade is definitely worth it to make our daily struggles, on the computer, run much smoother. I also greatly appreciate customer support (helpdesk). They went above and beyond to make sure we were all set up on the computer for my son to most successful.

Melissa Motz

Melissa Motz

Teacher

Thank you!! Love the tint feature.

A Google User

A Google User

Helperbird user

I am very happy with this application has been very helpful for my studying I recommend this application for the people that have concentration problems like me!

Nuria E Rivera R

Nuria E Rivera R

Helperbird user

Insightful functionality. Well done.

David Linde

David Linde

Helperbird user

Incredible Tool, and Simple to Use!

g2.com review

g2.com review

Verified User in Information Technology and Services

I purchased this for my daughter who has been having a lot of difficulty accessing the online work set remotely by her teachers during our National Lockdown because of Covid-19. Her dyslexia was really hindering her ability to complete tasks and keep up which in turn led to increased anxiety levels...a really horrid place to be in during a global pandemic! Helper bird has been a vast help and I fully recommend it and wish more schools knew about it. Thank You Helper Bird.

Michelle Howard-Price

Michelle Howard-Price

Assistive technology specialist

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