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How to Contact Helperbird Support

Contact Helperbird support. Get help with technical issues, billing questions, or general inquiries about our accessibility tools.

Need help with Helperbird? Our support team is here to assist you. Here's how to reach us.

Email Support

The fastest way to get help is to email us directly.

Email: [email protected]

Send us a message and we'll get back to you as quickly as possible, usually within 24-48 hours.

Support Form

Step 1: Visit the Support Page

Go to the Helperbird support page.

Step 2: Fill Out the Form

Enter your name, email address, and describe your issue or question in the message field.

Step 3: Submit

Click Send and we'll respond to your email.

Tips for Faster Help

To help us resolve your issue quickly, please include:

Browser and Version Let us know which browser you're using (Chrome, Edge, Firefox, Safari) and the version number.

Description of the Issue Tell us what's happening, what you expected to happen, and any error messages you see.

Steps to Reproduce If you can, list the steps that lead to the problem so we can recreate it.

Screenshots A screenshot can help us understand the issue faster.

Subscription Status Let us know if you're using Helperbird Free or Pro so we can check your account.

Video Tutorial

Need Additional Help?

We're always happy to help! Reach out to our Helperbird support team anytime.

What People Are Saying

Join over 1,000,000 people who use Helperbird every day.

Read All Reviews

I love Helperbird!!! It's very user friendly from someone who has learning challenges because of ADHD and Dyslexia.There are so many useful features and new updates.

Entertainment Studio

Entertainment Studio

Helperbird user

Helperbird helps enhance my studying and research efforts by allowing me to add sticky notes and highlight important stuff on websites, or e-books. I can also easily remember to read articles later.

Jared B.

Jared B.

Marketing Director

I am getting such great support from Robert. I enjoy working with him. He answers my questions very quickly. Thanks so much for your great support and a great product.

Terry Martin

Terry Martin

Assistive technology specialist

Helperbird is a very useful and smartly designed tool that will most definitely make the browsing life of any user suffering from from dyslexia or is even remotely visually impaired a lot easier. It’s very easy to use, has the ability to synchronize settings on multiple devices, and is very efficient thanks to a useful set of straightforward customization options.

Vladimir Ciobica

Vladimir Ciobica

Helperbird user

Fantastic! Helperbird is very easy to use, and yet, so powerful!

Anonymous Users

Anonymous Users

Helperbird user

This extension has been an absolute lifesaver. I have that fantastic combo of ADHD and Dyslexia while trying to go through college. I have difficulty keeping letters in order, seeing the gaps between words, and with ADHD on top, I lose focus A LOT. The immersive reader has been my new best friend. It drowns out the rest of the content on the page, changes the font to something I can read, and highlights the word as it reads to me. My eyes are forced to keep going in the right direction. I can slow down and pay attention to what I'm reading. I don't even have to go back and read the same paragraph 5 times to understand it! The screen overlay has been outstanding for eye strain and being able to distinguish between words and spaces. The custom font and spacing for research articles have been an enormous advantage! I can actually read the research papers now and not have this daunting 2 column fine print page to squint over.All around, this has been the best purchase I've ever had. I use this every day, with every assignment. I don't even struggle with story-based questions anymore. The immersive reader helps me read, listen, and understand the question all at once. I am still exploring what I can use this with and how it can make my academic career, and I keep getting impressed with every new way I find to use it. Seriously, try it out. You won't regret it at all. Even if you don't have dyslexia or ADHD, just try it out. You might find that it helps you understand the content you're trying to learn even better!

Mason Hunter

Mason Hunter

Helperbird user

Helperbird logo: Stylized owl with large yellow eyes and a beige face, against a green background.

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Make browsing easier and more accessible with tools like Text to Speech, Immersive Reader, and more.

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