Questions & Answers

Helperbird is a browser extension that makes websites, PDFs, and documents easier to read. It includes text-to-speech, dyslexia-friendly fonts, reading guides, and many other tools to help you read and write online.

Visit your browser's extension store (Chrome, Firefox, Edge, or Safari), search for 'Helperbird', and click 'Add to Browser'. Once installed, you'll see the Helperbird icon in your toolbar.

Yes! Helperbird has a free version with essential features that will always be free. We also offer Helperbird Pro with advanced tools for $6.99/month or $29.99/year.

Click the Helperbird icon, go to Settings, and log in using your browser's email account. If you have a subscription key, you can enter it there too.

Yes! Select any text on a page, right-click, and choose 'Text to speech' from the Helperbird menu. You can also use the play button in the Helperbird panel.

Yes! Open any PDF in your browser and Helperbird's tools will work on it, including text-to-speech, fonts, overlays, and Immersive Reader.

Yes! Install the Helperbird add-on for Google Docs & Slides from the Google Workspace Marketplace to use features like text-to-speech and Immersive Reader.

Yes! Helperbird includes dyslexia-friendly fonts like OpenDyslexic and Lexend, a dyslexia ruler, color overlays, and text-to-speech to make reading easier.

Immersive Reader is a Microsoft tool built into Helperbird. It reads text aloud, breaks words into syllables, highlights parts of speech, and translates content. Select text and right-click to use it.

Open Helperbird, go to the Text settings section, and choose from 15+ fonts including OpenDyslexic, Lexend, Arial, and more.

Open Helperbird, find 'Color overlay' in the Dyslexia support section, toggle it on, and pick a color. This helps reduce visual stress while reading.

Open Helperbird, find 'Dyslexia ruler' in the Dyslexia support section, and toggle it on. You can adjust its height, color, and whether it follows your cursor.

Yes! Helperbird can translate any webpage into 100+ languages using Google Translate. Find 'Translate page' in the Helperbird menu.

Click 'Customize Quick Actions' at the top of the Helperbird panel to add or remove your most-used features from the quick access area.

Yes! With Helperbird Pro, your settings sync across all devices where you're signed into the same browser account.

Most features work offline, including fonts, colors, overlays, and the reading guide. Text-to-speech works offline with your browser's built-in voices.

No. Helperbird stores your settings locally in your browser. We don't collect, store, or sell any personal data.

You can cancel anytime with no penalties. Go to the Account section in Helperbird settings and click 'Manage subscription', or email [email protected].

Yes! If you're not satisfied, contact us within 30 days of purchase at [email protected] for a full refund.

Yes! Students get a discount on Helperbird Pro. No student email required - just let us know you're a student when you sign up.

Yes! Schools and organizations can pay by purchase order. Email [email protected] to get started.

Open Helperbird, go to Settings, scroll to 'Data & Storage', and click 'Reset all data'. This restores all settings to default.

Email us at [email protected] or use the Help section in Helperbird. We typically respond within 24 hours.

Yes! We love hearing your ideas. Email suggestions to [email protected] or use our feedback form on the website.

Yes! Helperbird Unlimited is designed for schools and organizations. It includes admin controls, volume licensing, and deployment options. Visit helperbird.com/pricing for details.

Open Helperbird, find 'Voice typing' in the Writing section, and click to start. Speak clearly and your words will appear as text. Works in most text fields.

Reading Mode removes ads, sidebars, and clutter from web pages, leaving just the main content. You can customize fonts, colors, and spacing for a distraction-free reading experience.

Open Helperbird and click 'Screenshot' in the tools section. You can capture the visible area or select a specific region of the page.

Yes! Use the 'Extract text (OCR)' feature to copy text from images, screenshots, or scanned documents. Just draw a box around the text you want to extract.

Open Helperbird, go to Settings, and click 'Keyboard shortcuts' to see and customize shortcuts for your favorite features.

Yes! Helperbird is available for Safari on iPhone and iPad. Download it from the App Store and enable it in Safari settings.

Some websites block extensions for security reasons, like banking sites or browser system pages. Try refreshing the page or check if the site has restrictions.

Yes! Helperbird works on YouTube. You can use features like color overlays, dyslexia ruler, and even adjust the video playback speed.

Free includes essential tools like basic fonts, color overlays, and the reading guide. Pro unlocks advanced features like Immersive Reader, natural text-to-speech voices, OCR, and syncing across devices.

Yes! We offer a free 3-day trial of Helperbird Pro. Click 'Try Pro free' in the Helperbird panel to start.

Open Helperbird, go to the Text to speech section, and click on the voice dropdown to choose from available voices. Pro users get access to natural-sounding voices.

Yes! Use the Highlighter feature to mark text in different colors. Your highlights are saved and you can export them as notes.

Yes! Helperbird works with Word Online in your browser. Open your document in the browser and Helperbird's features will be available.

Click the Helperbird icon and toggle it off using the switch at the top. Your settings will be remembered for that site.