How to Enable and Use Sync in Chrome or Edge for Helperbird
Administrative guide for deploying Helperbird in your organization. Manage licenses, deployments, and team accessibility.
Helperbird uses your browser's built-in sync feature to personalize your experience across devices. This guide will show you how to turn sync on or off in Chrome or Edge.
How to Turn On Sync in Chrome or Edge
Step 1: Open Browser Settings
Click the three dots in the upper-right corner of Chrome or Edge, then select Settings from the menu.
Step 2: Enable Sync
Scroll down to Sync and Google Services (Chrome) or Sync and Microsoft Services (Edge). Toggle the switch next to Sync to turn it on. If prompted, sign in to your Google or Microsoft account.
Step 3: Customize What Syncs
Click Advanced Sync Settings to choose what data you want to sync, such as bookmarks, passwords, and extensions.
Click Save when you're done.
You'll see Sync is on in your settings, confirming that sync is enabled.
Tip: For Edge users, these steps apply to Chromium-based Edge. If you're using an older version of Edge, the steps may differ slightly.
How to Turn Off Sync in Chrome or Edge
Step 1: Open Browser Settings
Click the three dots in the upper-right corner of your browser, then select Settings.
Step 2: Find Sync Settings
Scroll down to Sync and Google Services (Chrome) or Sync and Microsoft Services (Edge).
Step 3: Turn Off Sync
Toggle off the switch next to Sync. If prompted, confirm that you want to disable sync.
You'll see Sync is off in your settings, confirming that sync is disabled.
Tip: Disabling sync will stop syncing your data and remove synced data from your browser, but it won't delete anything from your Google or Microsoft account.
Why Helperbird Uses Sync
Helperbird uses your browser's sync feature to access the email address you're signed in with.
This helps us personalize your experience and keep your settings consistent across all your devices.
Privacy Note: We don't collect any of your personal information when you enable sync. Your data stays secure and private in your browser and Google or Microsoft account.
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Need Additional Help?
Ran into a snag while getting started? No worries at all! Just reach out to our friendly Helperbird support team, and we'll help you smooth things out in no time.
