Why Helperbird (and Other Extensions) Don't Work on Certain Pages
Troubleshoot pages not supported by extension. Learn where Helperbird works and limitations Support accessibility for everyone.
Noticed Helperbird doesn't work on pages like chrome://extensions/? That's normal. All extensions are blocked from these pages by your browser for security reasons.
Step 1: It's a Browser Security Feature
Your browser blocks all extensions from running on its internal settings pages. This protects your browser from security risks and keeps it stable. It's not a Helperbird bug - it's how all browsers work.
Step 2: Which Pages Are Affected
Any page starting with chrome://, edge://, about:, or similar won't work with extensions. Common examples include chrome://extensions/, chrome://settings/, about:addons, and edge://extensions/. These are your browser's internal pages.
Step 3: How to Use Helperbird
Just go to any regular website and Helperbird will work normally. Only internal browser pages are restricted. If Helperbird isn't working on a normal website, contact our support team.
Tip: Quick way to tell if a page is internal - check if the URL starts with chrome://, edge://, or about:. If it does, extensions won't work there!
Video Tutorial
Need Additional Help?
If Helperbird isn't working on regular websites, reach out to our Helperbird support team and we'll help!
