How to Manage Your Helperbird Pro Subscription

Need to view your subscription details, update payment info, or cancel? Here's how to access and manage your Helperbird Pro subscription.

Whether you want to check your subscription details, update your payment method, or cancel your plan, managing your Helperbird Pro subscription is simple and takes just a few minutes.


Step 1: Go to the Helperbird Manage Page

Head to the Helperbird Manage Page and enter the email address associated with your Helperbird account.

Click the Login button to continue.


Step 2: Verify Your Email

Check your inbox for a verification code (it's valid for 10 minutes). Enter the code in the verification box and click Verify.

You'll then be taken to your Helperbird dashboard.


Step 3: Manage Your Subscription

Once you're in your dashboard, you can manage everything related to your subscription:

  • View subscription details: See your current plan, billing cycle, and next payment date
  • Update payment method: Add or change your credit card information
  • Update email address: Change the email associated with your account
  • Cancel subscription: Click the Cancel subscription button and confirm to cancel your plan (your subscription will remain active until the end of your current billing cycle)

Tip: If you're canceling because you're experiencing issues with Helperbird, reach out to our support team first. We're happy to help troubleshoot and might be able to solve the problem so you can keep using Pro features.


Video Tutorial


Need Additional Help?

If you run into any issues while managing your subscription, just reach out to our friendly Helperbird support team, and we'll help you get it sorted out.

What People Are Saying

Join over 1,000,000 people who use Helperbird every day.

I purchased this for my daughter who has been having a lot of difficulty accessing the online work set remotely by her teachers during our National Lockdown because of Covid-19. Her dyslexia was really hindering her ability to complete tasks and keep up which in turn led to increased anxiety levels...a really horrid place to be in during a global pandemic! Helper bird has been a vast help and I fully recommend it and wish more schools knew about it. Thank You Helper Bird.

Michelle Howard-Price

Michelle Howard-Price

Assistive technology specialist

It's been a great help. Im very happy I made the switch.

Gregory Arnold

Gregory Arnold

Helperbird user

I am an assistive technology consultant for 30 school districts. I am adding Helperbird to the list of reading resources that I have available.

Denise Young

Denise Young

Parent

I am getting such great support from Robert. I enjoy working with him. He answers my questions very quickly. Thanks so much for your great support and a great product.

Terry Martin

Terry Martin

Assistive technology specialist

This extension has been an absolute lifesaver. I have that fantastic combo of ADHD and Dyslexia while trying to go through college. I have difficulty keeping letters in order, seeing the gaps between words, and with ADHD on top, I lose focus A LOT. The immersive reader has been my new best friend. It drowns out the rest of the content on the page, changes the font to something I can read, and highlights the word as it reads to me. My eyes are forced to keep going in the right direction. I can slow down and pay attention to what I'm reading. I don't even have to go back and read the same paragraph 5 times to understand it! The screen overlay has been outstanding for eye strain and being able to distinguish between words and spaces. The custom font and spacing for research articles have been an enormous advantage! I can actually read the research papers now and not have this daunting 2 column fine print page to squint over.All around, this has been the best purchase I've ever had. I use this every day, with every assignment. I don't even struggle with story-based questions anymore. The immersive reader helps me read, listen, and understand the question all at once. I am still exploring what I can use this with and how it can make my academic career, and I keep getting impressed with every new way I find to use it. Seriously, try it out. You won't regret it at all. Even if you don't have dyslexia or ADHD, just try it out. You might find that it helps you understand the content you're trying to learn even better!

Mason Hunter

Mason Hunter

Helperbird user

It's helped me immensely with being able to focus and process words on any website

Emily Chan

Emily Chan

Helperbird user

Helperbird logo: Stylized owl with large yellow eyes and a beige face, against a green background.

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