How to Update Your Credit Card Information

Need to update your credit card details for your Helperbird subscription? It's easy. Here's how to do it in just a few steps.

Whether your card expired or you just got a new one, updating your payment information in Helperbird is quick and painless.


Step 1: Go to the Helperbird Manage Page

Visit the Helperbird Manage Page and enter the email address linked to your Helperbird account.


Step 2: Verify Your Email

Check your inbox for a verification code (it's good for 10 minutes). Enter the code in the verification box and click Verify. You'll be taken straight to your Helperbird dashboard.


Step 3: Update Your Payment Method

In your dashboard, click the Add payment method button. Enter your new credit card details and click Save. Your payment information is now updated and ready to go.

Tip: If you're updating because your card is about to expire, do it a few days early to avoid any interruption in your subscription. Your next billing cycle will automatically use the new card.


Video Tutorial


Need Additional Help?

If you run into any issues while updating your payment information, just reach out to our friendly Helperbird support team, and we'll help you get it sorted out.

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This tool helps so many of our students at school - not only those students who have dyslexia, but students and adults who have other learning differences (and those who don't!). It helps ensure that all students have the opportunity to succeed in their learning!

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Helperbird user

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Helperbird user

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Verified User in Design

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Helperbird user

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