How to Contact Helperbird Support

Contact Helperbird support. Get help with technical issues, billing questions, or general inquiries about our accessibility tools.

·

Need help with Helperbird? Our support team is here to assist you. Here's how to reach us.


Email Support

The fastest way to get help is to email us directly.

Email: [email protected]

Send us a message and we'll get back to you as quickly as possible, usually within 24-48 hours.


Support Form

Step 1: Visit the Support Page

Go to the Helperbird support page.


Step 2: Fill Out the Form

Enter your name, email address, and describe your issue or question in the message field.


Step 3: Submit

Click Send and we'll respond to your email.


Tips for Faster Help

To help us resolve your issue quickly, please include:

Browser and Version Let us know which browser you're using (Chrome, Edge, Firefox, Safari) and the version number.

Description of the Issue Tell us what's happening, what you expected to happen, and any error messages you see.

Steps to Reproduce If you can, list the steps that lead to the problem so we can recreate it.

Screenshots A screenshot can help us understand the issue faster.

Subscription Status Let us know if you're using Helperbird Free or Pro so we can check your account.


Video Tutorial


Need Additional Help?

We're always happy to help! Reach out to our Helperbird support team anytime.

What People Are Saying

Join over 1,000,000 people who use Helperbird every day.

I am getting such great support from Robert. I enjoy working with him. He answers my questions very quickly. Thanks so much for your great support and a great product.

Terry Martin

Terry Martin

Assistive technology specialist

Incredible Tool, and Simple to Use!

g2.com review

g2.com review

Verified User in Information Technology and Services

I purchased this for my daughter who has been having a lot of difficulty accessing the online work set remotely by her teachers during our National Lockdown because of Covid-19. Her dyslexia was really hindering her ability to complete tasks and keep up which in turn led to increased anxiety levels...a really horrid place to be in during a global pandemic! Helper bird has been a vast help and I fully recommend it and wish more schools knew about it. Thank You Helper Bird.

Michelle Howard-Price

Michelle Howard-Price

Assistive technology specialist

A truly great extension! We installed this on all of our 200 Chromebooks across the 3 special schools i work in and it has greatly helped our students use technology to learn. It not only helps our dyslexic learners, but also our autistic and ADHD students by helping remove distractions and making the web a more accessible place. Support is fast and efficient, and updates are very regular with new features constantly being added!

Josh Sharrad

Josh Sharrad

Helperbird user

This works and it makes everything so much easier to read! Thank you so much and i will keep posted if i do run into any issues!

Jay O'Bell

Jay O'Bell

Helperbird user

Helperbird helps enhance my studying and research efforts by allowing me to add sticky notes and highlight important stuff on websites, or e-books. I can also easily remember to read articles later.

Jared B.

Jared B.

Marketing Director

Helperbird logo: Stylized owl with large yellow eyes and a beige face, against a green background.

Download Helperbird

Make browsing easier and more accessible with tools like Text to Speech, Immersive Reader, and more.