How to Disable Helperbird on Specific Websites

What is Website Exclusion?

Website exclusion lets you choose specific websites where Helperbird will not run. When you visit one of those websites, Helperbird automatically turns off. All your features will still work normally on every other website.

This is useful if a website doesn't work well with Helperbird, or if you want Helperbird turned off on certain pages like testing platforms or work tools.

Who is This For?

This feature is helpful for:

• Students who need Helperbird turned off during online tests
• Anyone who finds that a specific website doesn't work well with Helperbird
• Users who want Helperbird off on certain work or school tools
• People who want more control over where Helperbird runs

Step 1: Open Helperbird Settings

Click the Helperbird icon in your browser toolbar to open the popup. Then click the Settings gear icon in the top-left corner of the popup.

This will open the Helperbird Settings page in a new tab.

Step 2: Find the Disable on Websites Section

Scroll down the Settings page until you see the section called Disable on websites.

Step 3: Turn On the Exclusion List

You will see a toggle switch next to Enable website exclusion list. Turn this on to start using the feature.

Step 4: Add a Website

Once the exclusion list is turned on, you will see a text field where you can type a website address.

Type the domain name of the website you want to exclude. For example, type typingclub.com and then click the Add button or press Enter.

You do not need to type https:// or www. - just the domain name is enough.

You can add up to 10 websites to your list. Each website you add will appear as a small pill below the text field.

Tip: Adding a domain like example.com will also cover all its subdomains, such as mail.example.com or app.example.com.

Step 5: Remove a Website

To remove a website from your exclusion list, click the X button on the pill next to the website name.

The website will be removed immediately and Helperbird will start working on that site again.

Note: If your school or workplace has added websites to the exclusion list, those will appear with a lock icon and cannot be removed. Only your administrator can change those.

What Happens on an Excluded Website

When you visit a website on your exclusion list:

• The Helperbird toolbar icon shows a blue || badge
• The popup shows a message saying Helperbird is disabled on this website
• The on/off toggle is greyed out so it cannot be changed
• No Helperbird features will run on that page

When you switch to a different tab that is not excluded, everything goes back to normal.

Video Tutorial

Coming soon.

Need Additional Help?

Ran into a snag while setting this up? No worries at all! Just reach out to our friendly Helperbird support team, and we'll help you smooth things out in no time.